In our previous article, we talked about how tracking actual time data is often the source of frustration for many companies using traditional ERPs — and how Nengatu helps solve that without driving up costs. Now, let’s talk about another crucial but often overlooked type of information: operational data.
This is the data that helps keep your daily operations moving smoothly. It’s not about financials or long-term forecasting — it’s about knowing what’s happening right now. Things like the status of a sales order, the progress of a work order, or whether something is ready to ship. These are the updates your team relies on every day to answer questions, solve problems, and keep things on track.
Take this simple example: A customer calls and asks when their order will ship. If your sales order status is updated in the system, anyone on the team can check and give a quick, confident answer. But if that status is outdated — or never updated — someone has to walk around, make calls, or dig through emails just to find out what’s going on. This happens more often than you’d think.
Many companies try to solve this by holding frequent meetings to “get aligned” — sharing updates verbally and making rough plans for the day or week. But while meetings help with alignment, they don’t replace having real, traceable data. After the meeting ends, people still end up chasing information or making decisions with outdated info.
At Nengatu, we use smart workflows and automation to keep your operational data updated without needing constant manual input. When someone logs time on a work order, it automatically updates the work order status. If a task is completed, the system can trigger the next step and notify the right people. It’s all about reducing the effort required to keep your data fresh - while making sure your team stays informed.
Of course, manual updates are still possible when needed. But we design the system so that most updates happen naturally as part of doing the work. By combining real-time data entry (see our previous article) with automatic status updates, Nengatu helps your team spend less time tracking things down — and more time getting work done.